Topic outline

  • General

    Attendees:

    Process Developers, Process Administrators, Process Analysts, Operational Staff

    Duration:

    3 days

    Available languages:

    course book: English
    course delivery: Dutch, English, French, German, Portuguese, Spanish

    Prerequisite:

     

    • Being familiar with general BPM concepts, e.g. as provided in Software AG's FREE book "BPM basics for Dummies"
    • Attending the course "webMethods BPM for Developers" is helpful

    Content:

     

    • Introduction to BAM and webMethods Optimize
    • Architecture and Startup
    • Optimize Environments
    • MWS and Optimize UI Overview
    • Business Process Management Overview
    • Business Process Monitoring
    • Events, KPIs and Dimensions
    • Rules and Alerts
    • Configure Web Service Actions
    • External Business Processes
    • Closed Loop Analytics
    • Improving the Long-Term Performance of a Process
    • Advanced Topics
    • Best Practices

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