This course teaches how to monitor the service activity of a Service-Oriented Architecture (SOA). The student will learn how to create runtime policies that map to Service-Level Agreements (SLAs), all of which help administrators and stakeholders of the enterprise SOA achieve success in deploying their business use cases. The students will learn how to use the message fields of service messages to track and report service activity. The course describes how to use dimensions for monitoring service activity and configure stabilizers for custom behavior of the service network at runtime. During the training, the students will describe a business process in webMethods Insight and monitor the service activity of this business process.